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Privacy Policy

We respects your privacy and is committed to protecting your personal data. This Privacy Policy aims to inform you about how we collect, use, and share your personal data when you use our games and services (“Site”), and to explain your privacy rights and how the law protects you.

Scope of this Privacy Policy

This Privacy Policy provides information on how We collects and processes your personal data through your use of this Site, including any data you may provide through the Site. This Policy is intended to fulfill our transparency obligations under the General Data Protection Regulation (GDPR). Any modifications or updates to this Privacy Policy will be posted on this page.

Information Collection and Usage

To enhance your experience while using our services, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this Privacy Policy.

The app uses third-party services that may collect information used to identify you. Below are links to the privacy policies of third-party service providers used by the app:

Log Data

We want to inform you that whenever you use our services, in the event of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our services, the time and date of your use of the service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This service does not explicitly use these “cookies”. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our services;
  • To provide the service on our behalf;
  • To perform service-related services; or
  • To assist us in analyzing how our service is used.

We want to inform users of this service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information, and thus we strive to use commercially acceptable means to protect it. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

We provides advertising services for a range of apps, some of which are primarily targeted at children and their families, and others intended for users of all ages. Apps targeting both children and older audiences must implement a neutral age screen that does not result in data collection from children.

We do not knowingly collect personal information from children as defined and required by applicable laws. On any application where we ask for age and determine whether the user is under 13 years of age or above, We advertising services only forward ad requests to third-party Google Play certified ad networks to display ads while avoiding transmitting AAID if the user’s age is under 13 years of age.

Children’s Online Privacy Protection Act (COPPA):

We’s advertising services do not collect personal data relating to users under 13 years of age. If we discover that we have unintentionally collected or hold personal data relating to such a user, we will promptly delete the data from our records. Please contact us if you believe we have collected or hold personal data relating to a user under 13 years of age.

If you believe your child has provided us with personal information covered by the U.S. Children’s Online Privacy Protection Act without your required consent, please contact us. We will make reasonable efforts to delete the information from our records.

General Data Protection Regulation (GDPR)

We do not collect or otherwise process personal data from individuals in the European Economic Area (EEA), the United Kingdom, and Switzerland whom we know to be under the applicable age stated in the different implementations of the GDPR, except to comply with the law or to support our legitimate interests or the legitimate interests of our app developer partners as described above.

California Consumer Privacy Act (CCPA)

We do not sell the personal information of minors under 16 years of age.

Data We Collect

The type of data we collect depends on the services you use and the applicable laws.

Data Provided by You

  • Player name (real or alias);
  • Contact information (name, email address);
  • Profile information (such as profile photo);
  • Your in-game messages to the services (support tickets raised by you and chat logs);
  • Other information you choose to share (e.g., data to identify your lost account).

Data Collected Automatically

  • Your game account details and game progress;
  • Your mobile device identifiers and IP address;
  • Your device data like the device name, operating system, and language;
  • Data we collect with cookies and similar technologies (see more below);
  • Approximate location (as suggested by your IP address);
  • Your gameplay data and/or interactions with other players inside the service;
  • Application performance and debugging information.

Data Collected from Third Parties

We also use third-party partners, such as social networking sites, advertising networks, and data analytics providers, including:

  • Data made available by you via your privacy settings in third-party services like Facebook, Google, Apple;
  • Demographic data (such as to determine the coarse location of your IP address);
  • Data to fight fraud related to refund or advertising;
  • Data from platforms that the games run on (such as purchase data to verify payments);
  • Additional information (such as data for advertising and analytics purposes) to help improve the services we provide.

Why We Collect Your Data

We collect your data for the following purposes:

  • To offer services, including creating accounts and making it possible for you to use our services;
  • To verify and confirm payments;
  • To process requests made by you;
  • To improve our services;
  • To maintain and update player profiles;
  • To enable social features in our services;
  • To enable personalization and customization in our services;
  • To provide player support;
  • To provide offers within our services;
  • To communicate with you regarding service updates, security alerts, and support messages;
  • To enable communication within the player community;
  • To show personalized advertisements;
  • To make advertisements relevant to you;
  • To serve, measure, and improve the effectiveness of advertising.

How We Protect Your Data

Security Safeguards

Our priority is to provide a safe and transparent gaming environment for our players. To achieve this, we ensure that our security system is constantly evolving to meet the highest standards possible. We take all necessary measures to protect your data from unauthorized access or misuse.

Data Retention

Your data will be stored by us as long as you have an active account. We may re-assess unused accounts and de-identify unnecessary data. In case of a request for the removal of personal data, we will process it in compliance with legal obligations. You can request access to the personal data we hold on you by emailing support@hikadevstudio.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@hikadevstudio.com.